Philippine Airlines has selected IBS Software's cloud-based iCargo platform to replace its current cargo system, extending the system across its domestic and international cargo operations.
Under the implementation, iCargo will support the airline's cargo movements in both markets, including international requirements such as customs reporting, duties and taxes settlement and regulatory compliance. IBS Software said the platform is already used by carriers with a similar mix of demands, giving it the flexibility, scale and capabilities to handle both domestic and international operations.
The transition is intended to help PAL address operational requirements including system performance and data analytics. According to IBS Software, iCargo will provide capabilities for faster shipment processing, greater reliability and end-to-end shipment visibility, while reducing manual intervention and supporting more efficient processes.
Jason Siy, vice president for cargo business at Philippine Airlines, described the initiative as an important step in the modernisation of the airline's cargo business. He said that as PAL grows across its domestic and international network, it needs a system that increases visibility, improves operational efficiency and supports a better customer experience.
Siy added that the airline sees iCargo as a key enabler of its long-term cargo transformation strategy and its ambition to build a stronger cargo business. The implementation is also positioned to support PAL's wider modernisation programme through capabilities covering its full range of business functions.